Dear Ladies and Gentlemen, 

On behalf of the Kapriz Hotel Chain, I would like to greet you and thank you for showing interest and trust for us. For this, we constantly commit to innovation in the hotel business, introduce the service system of European quality on the Hotel Chain’s basis, widen the range of services, stress technical equipment, use newest technologies, renew entertainment programs, and develop special programs for you. 

We love and appreciate our guests, and we try to find an individual approach to every one of them.

Our hotels are very good for family, joint, corporate, and individual vacation. This is exactly why it is nice to spend vacations and good to work with us at any time of the year. Kapriz has done a lot to earn the reputation of the best Hotel Chain, remaining a true patriot and the leader in the touristic industry of the Issyk-Kul region. We are glad that you have chosen one of our hotels, and for our part, we will do everything to make your vacation unforgettable.

Constantly working for you is a team of hotel business professionals that does everything to provide all the necessary vacation-related services to you and ensure comfort for the time of your stay with us! We see every your caprice as a gift. This is the principle of the Kapriz Hotel Chain’s corporate philosophy. We posit that even with the most brilliant functioning of a hotel, there is no way to do without suggestions for improvement. I would like to stress this: we appreciate and desire feedback from you. Only if we possess full information about our missteps, we will be able to do our best to eliminate them.

One of the important instruments for improving the Hotel Chain’s service is direct connection to the manager. You can address yourself directly to me via email on our website, and I will do my best to reply to all your messages. I hope for constant and productive communication with you. We are always glad to see you again, and we hope that staying in the Kapriz Hotel Chain will make your vacation comfortable and leave you with the best memories. I would like to genuinely thank you for helping us become even better!

We wish you good mood and excellent stay!

Director of the Kapriz Hotel Chain, Sergey Nikolayevich Konev

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